GDPR Privacy Requests
We respect your privacy. If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). Use the following options to exercise your rights regarding the personal data we store about you.
How we process your request: When you submit a request through this page, our compliance provider (Consentmo) will process your email address and technical information (e.g., IP address) solely to verify and process your request, prevent misuse, and maintain compliance records. For more information, please refer to Consentmo's Data Processing Policy.
Access or download my data
You can request a copy of the personal data we hold about you, including account details and order history. You can request your data in a portable format (CSV or PDF).
Processing time: We will respond within one month. For complex requests, we may extend this period as legally permitted and will inform you accordingly.
Correct my data
If you believe that your personal data is inaccurate or incomplete (e.g., an incorrect shipping address or a misspelled name), you can update it here.
Delete my data
You can request the deletion of your personal data associated with this store (also known as the "right to be forgotten").
Important: We may retain certain information where required by law or for legitimate reasons (e.g., for tax purposes, fraud prevention, and security).
Manage privacy settings
You can customize your experience by selecting which types of cookies and technologies you wish to allow (e.g., enable analytics, disable marketing). You can update these settings at any time.
Withdraw consent
You have the right to withdraw your consent to Shopify marketing and tracking technologies at any time. This applies to your future use of our store and will stop data collection for optional purposes.
Restrict or object to processing
You can request that we restrict the processing of your personal data or object to certain processing activities (e.g., direct marketing or processing based on legitimate interests).
To exercise these rights, please contact us at:
π§ info@kapaga.de
Contact Information
For questions about your privacy rights or this page, please contact:
Email: info@kapaga.de
Address: Topolowa 20, 32-447 Siepraw, Poland
File a complaint
If you believe we have not adequately addressed your concerns, you have the right to file a complaint with your national data protection authority. In Germany, the data protection authorities of the federal states are responsible β an overview can be found at www.bfdi.bund.de.
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